Resources & FAQ
We've got the tools you need to help make your ride and fundraising a success!
If you have any questions or don't see what you're looking for, please e-mail info@worldbicyclerelief.org.
Frequently Asked Questions
What are the rules for participating?
Participation is entirely voluntary and free to join. Riders are encouraged to upload their mileage achieved to help us reach our goal of 1,000,000 kilometers.
I've registered- now what?
Congratulations on getting started! Now that you're registered, it’s time to take your campaign to the next level. Start a team or host a ride to keep gaining momentum! Explore the milestones and badges you can earn as you progress—each one is a great opportunity to set goals, track your success, and stay motivated throughout your campaign. Let’s make your fundraising journey a success!
What is a community ride and how does it work?
Where am I supposed to ride?
You can ride any distance, anywhere you like! Choose your own route based on your level of experience. Check out our additional resources for more. We've got route planning advice for those of you just getting started, those picking up speed, and those of you who want to push yourselves.
What if the weather is bad?
There’s always tomorrow! We’d love to have you join us on World Bicycle Day (June 3) but supporters can join in anytime May-June. You can also ride indoors on your smart trainer if you’d like.
How do I track my kilometers?
Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!
If you track your workouts with Fitbit, Strava, MapMyFitness or Garmin your distances will automatically add to your tally.
Follow these steps to track your KMs automatically:
1. Download the Fitbit, Strava, MapMyFitness or Garmin app and set up your account
2. Log in to your Pedal to Empower account.
3. Under the heading Connect your preferred Fitness app, click your chosen app.
4. Follow the prompts to connect your account
5. When you next work out, select start your workout in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.
If you have synced your app already but it is not working, please log in and re-connect it.
- Fitbit: You must start an activity and save it. If no activity is logged, then your cumulative activity will sync at the end of the day. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.
- MapMyFitness: You must start your workout, stop your workout and then SAVE your workout.
- Strava: You must start your workout, stop your workout and then SAVE your workout.
- Garmin: You must start your workout, stop your workout and then SAVE your workout.
Your tally will be updated each day with the previous day’s distances.
Manually adding activity
Remember, you can manually add your exercise to the tally in the My Fitness Activity tab within your logged in dashboard. This is a great option if you’re using a pedometer or a different method of tracking your distances.
Follow these steps to manually add your activity:
1. Log in to your account and select My Fitness Activity.
2. Under Add activity, enter the required fields. Depending on the challenge this may be steps, distance and/duration.
3. The logged activity will now appear on your fundraising page!
How can I donate to World Bicycle Relief?
Thank you for your support! Please click here to donate.
Can I continue fundraising after the event?
Yes, your fundraising page will remain active after the event and your contributions will be counted towards our goals through June 30.
How do I submit my photos?
Please post photos of your ride to your social media accounts and tag @WorldBicycleRelief and #PedaltoEmpower
What if my question isn't answered here?
We'd be happy to help you out. Send us an email at info@worldbicyclerelief.org and we'll get back to you as soon as we can.
